Privacy policy

This is a translation for convenience. In the event of any discrepancy, the German version is legally binding.

1. Controller

FERARITA AUTOSERVICE, Zürichstrasse 14, 4922 Bützberg, Schweiz. Telephone +41 77 984 40 47. For questions about data protection you can reach us by telephone.

2. Principle

We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the European General Data Protection Regulation (GDPR). We only collect data that is necessary to provide our services.

3. Data collected with online bookings

When you reserve the self-service workshop we collect your name, telephone number, email address, vehicle details, remarks and the selected booking data (date, vehicle lift, time slot, tool option). This data is used for appointment management, for contacting you and for invoicing.

4. Legal basis and retention

Processing takes place for the initiation and performance of the contract and to comply with statutory retention obligations. Booking and order data is retained for the statutory retention period of 10 years and deleted thereafter.

5. Disclosure to third parties

Your data is not sold. It is only passed on to service providers who support us in operating the website and managing bookings (hosting and database), and where we are legally obliged to do so. These service providers are contractually bound to confidentiality.

6. Hosting, server logs and maps

When the website is accessed, technically necessary data such as the IP address, the time of access and the browser type is logged. On the contact page we embed a map from OpenStreetMap. In doing so, your IP address is transmitted to the map provider.

7. Cookies and tracking

This website does not use tracking or advertising cookies. Only technically necessary data required to operate the website is processed.

8. Your rights

You have the right to information, rectification, deletion and restriction of the processing of your personal data, as well as the right to data portability. Please contact us at the address stated above.

9. Data security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse. Transmission is encrypted.

Version: 2026.

Call usBook